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Frequently Asked Questions
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Overseas shipping is coming soon. Message us for more info.
Delivery is free for all orders over £70. Otherwise, delivery is £5.99.
Once your product has shipped, it usually takes 2 to 4 business days in United Kingdom (International shipping is coming soon). If you have not received your products, feel free to contact us using our contact page.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged and tags are NOT removed.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can contact us through our contact page! We will be happy to assist you.
Our size guide can be found on our size guide page(https://vivent.co.uk/pages/size-chartP. If you have any questions or you are unsure ou can contact us through our contact page! We will be happy to assist you.